Shipping Information

New Zealand:

Delivery Method: NZ Post Parcel Post Tracked with eParcel

Delivery target: Up to 4 working days

Jewellery:

$10.90 Nationwide

All other products:

$12.90 North Island

$17.50 North Island - Rural

$19.50 South Island

$25.50 South Island - Rural

Australia:

Delivery Method: NZ Post International Air                    

Delivery target: 3 – 10 working days                 

Price: $20 - 25

Tracked service

UK/USA/Rest of the world:

Delivery Method: NZ Post International Air                

Delivery target: 6 – 14 working days                    

Price: $40 - 45

Tracked service 

Additional information:

We aim to process your order within 1 – 3 business days (Mon - Fri).

Please note all delivery times are an estimate and do not include any time for processing your order.

We will email you a confirmation with your tracking number (tracking numbers for NZ and overseas orders) once your parcel has been shipped.

Free shipping within New Zealand for orders over $200 - this only applies when no other discount is used on the order.

Please note, we take very special care when packaging your items and will not assume any responsibility for items that are lost or damaged in transit. We are not liable for any additional duties, taxes or surcharges that you may have to pay upon delivery to your country.

Terms & Conditions

We do not have the ability to feature every style on our website. If there is an item you are interested in not featured on our website, please email us at orders@timmysmith.co.nz

While we endeavour to keep our website stock up to date, there is always the unlikely possibility your piece may be out of stock at time of purchase. If this occurs, we will email your provided email address as soon as possible and arrange for you to be refunded.